Artificial intelligence in everyday work and communication

The webinar Artificial Intelligence in Everyday Work and Communication is a practical one-day programme lasting 8 class hours, designed for anyone who wants to learn how to use artificial intelligence in everyday work and communication without any technical background. The programme introduces participants to the most widely used AI tools, such as ChatGPT and Copilot, and shows how they can be applied to writing, analysis, content creation, work organisation, and productivity improvement. The webinar is delivered online through short lectures, demonstrations, practical exercises, and group activities, with a strong focus on the concrete and safe use of generative artificial intelligence in real work tasks. The value of the programme lies in the fact that participants immediately acquire applicable digital skills and gain tools they can start using in their own work on the very same day.

• Understand how artificial intelligence is used in everyday work, communication, and the organisation of business tasks.
• Use AI tools for writing emails, creating summaries, preparing reports, generating ideas, and shaping content.
• Apply the basics of prompt engineering in order to obtain more precise, useful, and higher-quality responses from AI systems.
• Solve real work situations through practical exercises, demonstrations, and examples of using AI in office and communication environments.

Upon completion of the webinar, participants will be able to:

• explain the basic concepts related to artificial intelligence and generative artificial intelligence
• distinguish between the most common AI tools for everyday work and communication and assess their use in different tasks
• use ChatGPT, Copilot, and similar tools for creating texts, summaries, ideas, and simple analyses
• create effective prompts for AI tools in line with specific business needs
• apply artificial intelligence in the preparation of emails, reports, posts, and presentation materials
• assess the basic security, ethical, and organisational aspects of using AI tools at work
• integrate AI tools into their own work processes in order to increase productivity and reduce administrative workload

The webinar is intended for anyone who wants to learn how to use artificial intelligence in everyday work and communication in a practical, understandable, and immediately applicable way. It is especially useful for individuals who want to work faster, better, and in a more organised way with the support of modern AI tools.

• employees in public and private organisations
• administrative and office staff
• communication, content, and public relations professionals
• journalists, editors, and content creators
• entrepreneurs and freelancers
• teachers, educators, and trainers
• students and beginners who want to develop future-oriented digital skills
• anyone who wants to use AI tools without technical background

1. Introduction to Artificial Intelligence and Generative AI Tools
   Participants are introduced to the basic concepts, the way AI models function, and the differences between the most widely used tools for everyday work. Special emphasis is placed on understanding the possibilities and limitations of artificial intelligence in both professional and personal settings.
2. How to Write Effective Prompts and Get Useful Responses
   This unit focuses on the basics of prompt engineering. Participants learn how to structure prompts, communicate more precisely with AI tools, and improve the quality of the results they receive.
3. AI in Writing, Content Processing, and Business Communication
   This unit covers the use of artificial intelligence in writing emails, summaries, reports, posts, and other communication materials. Through practical examples, participants learn how AI can accelerate everyday tasks and improve the quality of business communication.
4. AI Tools in Office Work and Everyday Productivity
   This unit shows how to integrate artificial intelligence into work processes and office tools, including Word, Excel, Canva, and Gmail. The focus is on increasing productivity, improving work organisation, and reducing routine tasks.
5. Safe, Responsible, and Practical Use of AI
   The final part addresses issues of security, responsible use, and the practical integration of AI tools into everyday work. Participants connect the knowledge acquired with their own business situations and identify where AI can create the greatest value.